Remote Customer Advisor for HBO Max (German Speaker) Turkey-based Job at Cross Border Talents, United States

  • Cross Border Talents
  • United States

Job Description

Remote Customer Advisor for HBO Max (German Speaker) Turkey-based

Istanbul, İstanbul, Turkey Remote Customer Advisor for HBO Max (German Speaker) Turkey-based

About the Role

We are looking for German-speaking Customer Support Advisors to support users of HBO Max streaming platforms. You will assist customers with technical issues, account and content inquiries, and subscription-related questions across multiple channels.

This is a remote position, and all necessary equipment will be provided.

Project: HBO Max Contract: Full-Time Location: Remote (only residents in Turkey) Languages Required: German C1, English B1 Shifts: Rotating shift schedule (5 days per week) Summer Shifts 10:00 19:00, 13:00 22:00, 16:00 01:00 Winter Shifts 11:00 20:00, 14:00 23:00, 17:00 02:00

Responsibilities
  • Provide customer support through phone, email, chat and social media
  • Assist customers with technical issues, account and content inquiries
  • Follow internal processes and escalate cases when needed
  • Deliver service with empathy, accuracy, and professionalism
Your Profile
  • Fluent in German (C1) and English (B1)
  • Strong communication, problem-solving, and multitasking skills
  • Computer literacy
  • Turkish ID (must reside in Turkey)
What We Offer
  • Online 10-day onboarding training
  • Net Salary: 30,000 TL
  • Quality Bonus: 10%
  • Meal Allowance (Pluxee Card): 4,500 TL
  • Private Health Insurance: Maphre ÖSS
Why Join Us?

Become part of a dynamic, multicultural team supporting one of the world's leading streaming platforms HBO Max. Grow your customer experience career, work remotely from Turkey, and enjoy a collaborative environment where your German language skills truly stand out!

If you're interested, apply or send your CV to dominik.banovcic@cbtalents.org

Job Tags

Full time, Contract work, Summer work, Remote work, Shift work, Rotating shift, Day shift

Similar Jobs

Forest Family Dentistry

Dental Receptionist Job at Forest Family Dentistry

 ...Job Description Job Description looking for a part time or full time dental receptionist with experience in handling the front desk duties including answering phones, scheduling, understanding insurance payments and managing accounts. it is preferred for the candidate... 

Northwestern Illinois Association

Licensed Speech-Language Pathologist (SLP) Job at Northwestern Illinois Association

 ...This position is for the 2026-2027 School Year. The Speech Language Pathologist works 180 days per year for 7.5 hours per day and earns$6...  ...school placements is needed with some EC needs. As an SLP with NIA, you will develop and implement individualized education... 

CACI International

Hardware Engineering Manager - Electronic Warfare Job at CACI International

Job Title: Hardware Engineering Manager - Electronic WarfareJob Category: EngineeringTime Type: Full timeMinimum Clearance Required to Start:...  ...a U.S. CitizenBachelor's degree in Electrical Engineering, Computer Engineering, or a related field, or equivalent experienceMinimum... 

Ellie Mental Health - 027

LICENSED Mental Health Outpatient Play Therapist-Nashville West Job at Ellie Mental Health - 027

 ...Nashville West Is Looking for Its Next Great Therapist! Bring Your Clinical Skills. Bring Your Personality. Bring Your Love of Play Therapy. If meaningful client work, creative freedom, a supportive team, and a little Nashville energy sound like your kind of... 

Gulfstream

Flight Dynamics Engineer - Tech Spec I Job at Gulfstream

 ...Flight Dynamics Engineer - Tech Spec Iin GAC Savannah Unique Skills: Gulfstream is seeking an experienced Flight Dynamics Engineer to join our Flight Sciences team and help lead the charge in creating and delivering the world's finest aviation experience....